Status

EduPortal service status

Real-time service health, 90-day uptime, and recent incidents. Subscribe by email to get notified the moment something changes.

All systems operational

Last checked just now · 90-day average uptime: 99.94%

Components

Service health

Platform (Web & Mobile)
Course player, dashboard, profile.
90-day uptime
99.98%
Operational
Authentication
Sign-in, registration, Google sign-in.
90-day uptime
100.00%
Operational
AI Chat tutor
Real-time AI tutoring sessions.
90-day uptime
99.94%
Operational
AI Quiz & Assignment
AI quiz generation and assignment helper.
90-day uptime
99.91%
Operational
Live classes
Live-streaming and recordings.
90-day uptime
99.86%
Operational
Payments & billing
Subscriptions, invoices, refunds.
90-day uptime
99.99%
Operational
Notifications
Email, push, and in-app alerts.
90-day uptime
99.92%
Operational
Forum & messaging
Community forum and DMs.
90-day uptime
99.95%
Operational

Recent incidents

MinorMay 12, 2026 · AI Chat tutorResolved
Elevated AI response latency in EU region
1. 14:48 UTCInvestigating reports of slow AI tutor responses in Europe.
2. 15:11 UTCIdentified — upstream model provider throttling. Rerouting traffic.
3. 15:34 UTCResolved. Latency back within normal range.
MajorApr 28, 2026 · Live classesResolved
Live class join failures for ~12 minutes
1. 09:02 UTCWe're aware some users can't join scheduled live classes. Investigating.
2. 09:10 UTCIdentified — bad deploy to live-class gateway. Rolling back.
3. 09:14 UTCRollback complete. Monitoring.
4. 09:24 UTCFully resolved. Recordings of impacted sessions are being regenerated.
MinorApr 4, 2026 · NotificationsResolved
Email delivery delays via secondary provider
1. 20:30 UTCSome transactional emails are delayed up to 15 minutes.
2. 21:02 UTCFailover to primary provider complete. Queue draining.
3. 21:18 UTCResolved.

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Business customers can request our 99.9% SLA and incident postmortems. We publish RCAs for every major incident within 5 business days.